Service spirit: As customers' time is more precious than gold!

Customer service personnel are required to always consider users and solve product problems in a timely manner. Relying on agency companies and offices throughout the country, Dehong Service forms a complete after-sales service network, is equipped with sufficient after-sales service vehicles, and establishes a service engineer team. The internal development, production, sales and other departments give priority to meeting service needs, thus ensuring the implementation of the service spirit.

Service tenet: create value for customers!

It is clear that users who purchase Dehong steel structure products are pursuing the benefits and value that the products bring to him. This requires customer service to have comprehensive service capabilities, through our services to guide users to master the capabilities of use, maintenance, construction, repair, etc., so as to provide protection for the user's work, generate benefits and value. Service slogan: Dehong service, always everywhere! The Dehong service that users feel is always present and ubiquitous.

Service goal: customer-oriented, and implement satisfactory service!

Focusing on customers, Dehong Services carries out customer training, technical consultation, customer visits, etc., so that customers feel that they are not only buying a product, but a complete set of comprehensive services.

Service requirements: concise, multi-faceted, proactive and timely!

The eight-character requirements for customer service personnel ensure that they actively contact customers, implement multi-faceted, timely and fast services, and win time and create benefits for users. The content of the service requirements is exactly the interpretation of the service spirit, purpose, slogan and goal.